Terms and conditions

DEFINITIONS AND TERMS

The general terms and conditions will apply to all sales of goods/products by Martin Corturi Evenimente SRL through the online store of the website corturi24.ro to the Buyer. The following terms shall mean:

Martin Corturi Evenimente SRL - the company managing the corturi24.ro domain and its subdomains. Martin Corturi Evenimente SRL is headquartered in Bucharest, Blvd. Iuliu Maniu No. 13D, Bl. D6, Sector 6, and is registered with the Trade Register: J40/2810/2017, VAT ID: 37159499.

Seller - Martin Corturi Evenimente SRL

Buyer - an individual/legal entity or any legal entity creating an account on the Site and placing an order. By completing the account creation process, the Buyer agrees to the specific clauses of the site in the Terms and Conditions section.

Order - an electronic document serving as communication between the Seller and Buyer, through which the Buyer expresses the intention to purchase Products and Services from the Site.

Products and Services - any product or service, including documents and services specified in the Order, to be provided by the Seller to the Buyer as a result of the concluded Contract.

Contract - the order confirmed by the seller, in which the seller agrees to deliver products and services to the customer, and the customer agrees to pay for them. The distance contract is concluded between the Seller and the Buyer without the simultaneous physical presence of the Seller and the Buyer.

Transaction - the collection or refund of an amount resulting from the sale of a Product and/or Service by Martin Corturi Evenimente to the Buyer, using the services of the card processor approved by the Seller, regardless of the delivery method.

Before any transaction, the Customer is obligated to acknowledge and accept the terms and conditions by checking the "I agree to the terms and conditions" box. For the proper use of the site, the Customer is obliged to carefully read the "Terms and Conditions" section provided.

Newsletter - a means of periodic electronic information (email, SMS) regarding the Products and Services and/or promotions carried out by the Seller in a certain period, without any commitment from the Seller regarding the information contained therein.

CONTRACTUAL DOCUMENTS

By placing an Order on the Site, the Buyer agrees to the form of communication (telephone or email) through which the Seller conducts its commercial operations. The notification received by the Buyer after placing the Order serves as information and does not represent the acceptance of the Order. This notification is made electronically (email) or by phone. The Contract is considered concluded between the Seller and the Buyer upon the Buyer's receipt of the notification of Order dispatch or invoice from the Seller via email and/or SMS. For justified reasons, the Seller reserves the right to modify the quantity of Products and/or Services in the Order. If the quantity of Products and/or Services in the Order is modified, the Buyer will be notified via the email address or phone number provided to the Seller when placing the Order, and the paid amount will be refunded. The document and information provided by the Seller on the Site will form the basis of the Contract, and the warranty certificate issued by the Seller for the purchased Products will complement it.

ONLINE SALES POLICY

All information used to describe the Products and/or services available on the Site does not represent a contractual obligation on the part of Martin Corturi Evenimente; it is used exclusively for presentation purposes. Access for placing an Order is granted to any Customer/Buyer. For justified reasons, Martin Corturi Evenimente reserves the right to restrict the access of the Customer/Buyer to place an Order and/or to some of the accepted payment methods if it considers that the Customer/Buyer's behavior or activity on the Site could harm the seller. In any of these cases, the Customer/Buyer can contact the seller at the contact details mentioned in the "Contact" section to be informed about the reasons that led to the application of the aforementioned measures. Communication with the Seller can be done through direct interaction with the Seller or through the addresses mentioned in the "contact" section of the Site. All fees for the Products and/or Services presented on the Site are expressed in Romanian Lei (RON) and include VAT. In the case of online payments, the Seller is not and cannot be held responsible for any additional costs incurred by the Buyer, including but not limited to currency conversion fees applied by the Buyer's issuing bank if its currency differs from RON. The responsibility for this action lies solely with the Buyer.

ORDER

The Customer/Buyer can place Orders on the Site by adding the desired Products and/or Services to the shopping cart and completing the Order by making payment through one of the specified methods. Adding a Product/Service to the shopping cart, without completing the Order, does not imply the registration of an order, nor does it automatically reserve the Product/Service. By completing the Order, the Buyer consents that all data provided by them, necessary for the purchase process, is correct, complete, and true at the time of placing the Order. By completing the Order, the Buyer consents that the Seller may contact them by any means available/agreed upon by the Seller in any situation where contacting the Buyer is necessary. The Seller may cancel the Order placed by the Buyer, following prior notification to the Buyer, without any further obligation of either party or any party being able to claim damages against the other in the following cases:

• Non-acceptance by the issuing bank of the Buyer's card transaction in the case of online payment.
• Invalidation of the transaction by the approved card processor in the case of online payment.
• The data provided by the Customer/Buyer on the Site is incomplete and/or incorrect; the invoice will be issued based on the data provided by the customer through the placed order. We recommend customers to verify the data provided to Martin Corturi Evenimente, on the basis of which the invoice will be issued.

INVOICING - PAYMENT

The prices of the Products and Services displayed on the corturi24.ro website include VAT in accordance with current legislation. The price, payment method, and payment term are specified in each Order. The Seller will issue an invoice to the Buyer for the delivered Products and Services, and the Buyer's obligation is to provide all the information necessary for issuing the invoice in accordance with the legislation in force. The Seller will send the Buyer the invoice related to the Order containing the sold Products and/or Services by adding the invoice to the Buyer's account and by email, to the email address mentioned by the Buyer in their account. For correct communication of the invoice related to the Order, the Buyer is obliged to update their data in their account whenever necessary and to access the information and documents related to each Order in their Account. By this method of communication, the Buyer, by accessing their Account, will have a record of the invoices issued by Martin Corturi Evenimente, being able to save and archive them at any time and in any way they desire. By placing the Order, the Buyer agrees to receive the invoices in electronic format by adding them by Martin Corturi Evenimente to their Account via email, to the email address mentioned in their Account. The payment card details of the Client/User/Buyer will not be accessible to Martin Corturi Evenimente and will not be stored by Martin Corturi Evenimente or by the payment processor integrated into the Site but only by the Transaction Authorization Institution or another entity authorized to provide card identification data storage services, about whose identity the Client/User/Buyer will be informed before entering the data. The entity authorized to provide card data storage services is S.C. NETOPIA S.R.L (mobilpay.ro).

DELIVERY OF GOODS

The Customer agrees to sign the delivery receipt (AWB) presented by the Courier or Romanian Post upon the delivery of the ordered products, to which the fiscal receipt containing all information about the delivered products (product name, quantity, price) is attached. Additionally, the Customer will check for any damages or shortages, and any issues will be mentioned on the delivery receipt for consideration. By signing the delivery receipt, the Customer acknowledges the receipt of the products in good condition and in full.

TRANSFER OF OWNERSHIP OF GOODS/PRODUCTS

Ownership of the Products will be transferred upon delivery, after the Buyer makes the payment in the location specified in the Order (understanding delivery as the signing of the transport document provided by the courier). The title of ownership of any products that the Buyer orders from Martin Corturi Evenimente will be transferred upon the delivery of the products, provided that the full payment of the products is received by the seller.

RIGHT OF WITHDRAWAL

The Buyer has the right to withdraw from the Contract, i.e., to return a Product or renounce a Service, within 14 calendar days, without invoking any reason and without bearing any costs other than the delivery. According to Emergency Ordinance No. 34/2014, the return period for a Product or renunciation of a Service expires within 14 days from the date of possession of the Product. Return costs will be borne by the customer. The returned Product must be in the same condition as it was delivered: in the original packaging, with all accessories, with intact labels, and the documents accompanying it. If the Buyer decides to withdraw from the Contract, they will notify the Seller in writing, no later than the 14th calendar day from the date of receiving the product. In case the Customer/Buyer requests withdrawal from the Contract within the legal withdrawal period, and the Order is paid, the Seller will refund the amount within a maximum of 14 (fourteen) days from the date the Buyer informs the Seller of their decision to withdraw from the Contract. The amount will be refunded as follows:

• for Orders paid with an online card -> by refund to the account from which the payment was made;
• for Orders paid with Op/Cash on delivery/iTransfer/Bank card -> by bank transfer;
• The Seller may postpone the refund until the receipt of the sold Products or until the receipt of evidence that they have been shipped.

CONFIDENTIALITY. Intellectual Property Rights

Martin Corturi Evenimente undertakes not to transmit the personal data of site users to third parties and to use them only for the purpose of establishing contact with its customers, as well as for informing them about the functioning of the site and its offers. The company will retain personal data and use it to inform users about the account situation on corturi24.ro, the evolution, cessation of orders, as well as in the evaluation of the products and services offered. The Client/Buyer may copy, transfer, and/or use the Content only for personal or non-commercial purposes, only if these do not conflict with the provisions of the Document. The Client/Buyer is not allowed to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any Content in any context other than the one originally intended by Martin Corturi Evenimente, include any Content outside the Site, remove the signs indicating Martin Corturi Evenimente's copyright on the Content, and participate in the transfer, sale, distribution of materials made by reproducing, modifying, or displaying the Content, except with the express written consent of Martin Corturi Evenimente.

WARRANTIES

The Products are new (except for refurbished Products), in original packaging, and come from authorized sources of each manufacturer. Products purchased through the corturi24.ro website benefit from the usual warranty of each individual product. Thus, each product will be accompanied by the manufacturer's warranty certificate. The warranty period starts from the date of issuance of the invoice by Martin Corturi Evenimente. The following situations will lead to the loss (cancellation) of the warranty:

• Failures caused by improper handling, storage, installation, and use of equipment under inappropriate conditions;
• Thermal, mechanical, plastic damage to products due to fires, accidents, or negligence in use, presence of traces of contact with liquid or other substances, traces of oxidation due to use in places with steam or excessive humidity, excessive dust, burn marks, cracks, fractures;
• Interventions on products carried out by unauthorized persons by the seller, supplier, importer, or manufacturer;
• The product was not used in accordance with the instructions described in the user manual or for the purpose for which it was created; the product was not used with original accessories or consumables;
• Modification or completion of data in the warranty certificate; any modification made must be accompanied by the signature and stamp.

APPLICABLE LAW - JURISDICTION

This Contract is subject to Romanian law. Any disputes between Martin Corturi Evenimente and Clients/Buyers will be resolved amicably or, if this is not possible, the disputes will be settled by the competent Romanian courts in Bucharest.