Corturi24 Product Warranty

Products supplied by CORTURI24 come with a warranty or a certificate of conformity, according to the applicable legislation.

Thus, the manufacturer undertakes the obligation to deliver products that comply with the sales contract: they must be in accordance with the description, suitable for the stated purpose, and meet the quality parameters and performance expectations reasonably expected from a similar product.

To benefit from the warranty service, the consumer is obliged to notify the seller of any defects in the product identified during the warranty period. The warranty is provided only for products that have factory defects.

The warranty can be voided in one of the following cases:

• The products have undergone unauthorized modifications or interventions, performed by the consumer or a third party.
• The products have not been used according to the specified operating parameters.
• The products have not been installed according to the manufacturer's instructions.
• The products have been damaged due to faulty transport or handling.
• The products have been used for purposes other than those specified in the user manuals.
• The products have been used together with incompatible accessories that may affect their operation.

In the event that product repair is required during the warranty period, you will need the warranty certificate received at the time of purchase/delivery and the purchase invoice.